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Trailer FActory SMS POLICY

SMS POLICY

Effective Date: 1/1/2025

Trailer Factory respects your privacy and is committed to providing transparent and secure communication. By opting in to receive SMS communications from us, you agree to the terms outlined in this SMS Policy. Click here to view our website privacy policy.

1. Types of SMS Messages

We may send you the following types of SMS messages:
  • Order updates and delivery notifications.
  • Customer service messages regarding your inquiries.
  • Promotional offers and special discounts (with your explicit consent).
  • Important announcements or alerts related to your account or our services.

 

2. Consent

By providing your mobile number and opting in, you consent to receive SMS communications. You are not required to opt-in to SMS messaging to purchase products or services from us.

3. Opt-Out

You can opt-out of SMS messages at any time by replying “STOP” to any message. Once you opt-out, you will no longer receive SMS communications except for messages required to complete any active transactions.

4. Fees

Trailer Factory does not charge for SMS messages; however, message and data rates from your mobile carrier may apply.

5. Frequency

Message frequency will vary depending on your interaction with us, including orders, inquiries, or promotional campaigns.

6. Data Privacy

We respect your privacy. Your information will not be shared with third parties for marketing purposes without your consent. View our full Privacy Policy.

7. Support

For support or questions, reply with “HELP” to any message or contact us directly at (888) 964-5745.