Frequently Asked Questions

Yes, we do! If you bring us the step-van we will outfit it for you!

We do not like to offer or sell used step-vans. There are many reasons for this but the main reason is that many of them have rolled-back miles and we do not feel comfortable placing our name to a unit in which we can only offer a 30-day warranty on the engine.

We do work directly with Mercedes-Benz for brand new sprinter vans and Ford for custom concessions mounted on chassis.

This is really a matter of personal preference. Each has their pro’s and their con’s.

With a step-van it is nice that you only need one unit to get from one event to the other, you do not have to worry about unhooking and hooking up a unit however, if the engine breaks down on you, you are out of the events and revenue until you get your unit rolling again.

With a trailer, you get more space so you are able to fit more equipment,cooking items, etc., and still work comfortably. You do not have to worry about an engine failure. If your tow unit breaks down you can find another tow unit (perhaps even rent a U-Haul in the worst case scenario) and you can still make it to your events while they are working on fixing your tow vehicle. It is slightly more inconvenient to drive around a trailer since you do have to un-hook and hook up the unit.

The weight of a concession trailer varies based on the equipment that is being installed within it. For example, if your unit has a smoker your unit would weigh an additional 2,000lbs (minimum).

To give you an idea, a 7×14 will weigh about 6,000 pounds andan 8.6×20 will weigh around 8,000 lbs. Keep in mind the tongue weight will be about 15% of the total weight and if a generator is mounted in the tongue it may add up to 850 additional pounds of tongue weight.

A fire suppression unit is an emergency extinguishing system in which nozzles are placed under the commercial hood over each piece of cooking equipment with an open flame, at a specific height. If the temperature exceeds a certain amount, a dry liquid powdered chemical will be released and the gas valves will be shut-off.

There are some states that do not require the installation of this system. We recommend that you inquire with your local fire marshal since they are the ones that have the authority over this matter.

Please keep in mind that if you are planning to travel to different counties and/or states, if they require the fire suppression system they will not let you into their events. Additionally, there are certain fairs and festivals that will only allow you to participate if you have this system installed.

We personally believe that the installation of this system is a must. It provides you with a safety feature that could save you and your employees’ lives as well as providing protection over your investment.

NSF International, formerly known as the National Safety Foundation, is a non-profit company founded to increase public health and safety. NSF has developed standards and testing practices for a variety of products.

For the professional kitchen, NSF certification is very important. For many restaurants the use of NSF certified products is a necessity to show the company has done their job in protecting their customers by selecting products known and tested to be safe. This is to protect themselves as much as their customers.

Not necessarily. NSF certification is a voluntary process and NSF International charges a fee to the manufacturer to have the product certified. Many products are manufactured that meet or exceed the NSF safety standards but have not been inspected or certified by NSF.

Yes! If you can provide us with a copy of the health regulations your county and/or state are requiring of you, we can make sure that you will have no issues in this area. We build to Florida code and there are only two other states that we have seen to have tougher regulations.

This depends on where you will be located. There are some festivals and locations that will provide you with power but then there are also those events in which they expect you to be self-sufficient. If you want to be certain that you have access to as many locations as possible, a generator is highly recommended.

Yes! If you have a menu in mind we can help you customize the equipment in your kitchen to meet your needs. We have a wide variety of trailers and trucks that we have worked on that are not on our website. We are the manufacturers and we can custom build the unit to meet your needs. Feel free to ask us for a quote online or call us directly. We look forward to new and creative ideas.

There are many companies which sell whole sale to the general public. The two largest and better known are U.S. Foods and Sysco. Various items can also be purchased at BJ’s Wholesale, Costco, Sam’s Club, etc.